KineticStudio
Software Help
Image
Upload
File
Size
Please have
a look on the CD from your photographer for a folder called, "email
and Web" or "Web Gallery"... you should find another
copy of your images at a more appropriate size, but don't go under
25k because they could end up grainy.
If you
have any image editing programs, like Photoshop or Paint or another
software which came with your digital camera or scanner/printer, you
can resize your image to about 800x600 pixels and "Save As" a
JPEG (.jpg).
Resizing
Your Images with Windows Paint
- On
the PC, please open the pictures
in "Paint" which
can usually be found in your "Start Menu" [
Click Start - All Programs - Accessories
- Paint ]
- Open
your image from your hard drive.
- Use
the window handles to crop in to the picture (please no
frames or borders around the picture).
- From
the top menus, select "Image" and then "Stretch/Skew"
- You
can then put an equal percentage for "Horizontal" and "Vertical"
- Click
OK
- Choose "File" - "Save
As" and resave as a "JPEG" image (Ending
with ".jpg"). Hint: you
may wish to rename the file so as
not to save over the original.
- Then
check your file size. The ideal file for uploading will
be around 150K (Approximately 1200 x 800 pixels.)
If these
options don't work for you still, please email your images to me and
we'll take care of it for now.
File
Names
Before
you upload your images, please rename the documents on your hard drive
(or save another copy on your hard drive with the new name). The best
way to name your image document for our system is to use your Stage
Name or First and Last Name with no spaces, commas, apostrophes or
any other punctuation. For example, "JaneDoeHeadshot1.jpg"
If
you try to upload a file with punctuation, you will encounter errors...
so if your image file name looks like this --> "john doe's
headshot.jpg" please rename it "JohnDoeHeadshot.jpg"
You
may upload as many images as you wish.
On
each image, you may select to mark that image "Visible." You
may wish to upload your images to our server for easy CompCard and
Portfolio Print ordering and also for building online portfolios, but
not wish that image to appear on your main Talent Page. If so, upload
the file, but mark "Visible" as "No" on the upload
form. The file will be visible to you and your agency manager as you
access your account, but not to anyone else using the system for searching
or casting.
Blurry
Images
Q: Today
I was looking at My Son's picture on the website's "on line
gallery". When I pulled his picture up it looks grainy and not
clear. I looked at several other pictures for different people and
their pictures were fine. Is there something we can do to clear his
picture up?
I
have noticed that when I use the disk that the photographer gave
me with his pictures and send the picture via email it is not clear.
Got any suggestions?
A: On
the disk which Heath or other photographers give you... there are several
folders with the same pictures in different sizes. It can be confusing,
and we'll work with photographers to make it easier.
For
now, take a look on the disk and find the same picture's "file
name" and a file size of about 100 to 125 kb. The on on the web
site now might have ben a "thumbnail" used in the web gallery.
There should be the same file in a higher file size on the disk.
You
can upload the new image and delete the old one. The file on the server
is: Matt_Simmons_Headshot.01.jpg , but might be different on your disk.
Image
Size/Type
Q: I
tried to upload my headshots onto my talent profile on your Web site,
however, it said the files were too big. I also tried to upload some
other pictures that I took with my own digital camera, and it still
said they were too large. What kinds of pictures aren't too large,
or am I just making some erorr that I don't see?
A: Our
goal is to minimize confusion, however we also have to maintain some
method of standardization with images and video and such.
When you upload images to the Web site, they need to
be less than 1.5 MB in size and of file type ".jpg"
Generally, when you get a disc from a photographer, there
will be one folder with all "high-rez" images in it, and another folder
will be marked, "for viewing" or "emailable" or "For
Web" or something like that. Those images should already be sized
down for use on our web site.
The best thing to do with your images from your camera is to open the
image in Photoshop or PaintShop Pro or any other image editing software
and resize the images to be smaller than 800x600 pixels and save them
as ".jpg" files with a compression/quality setting in the middle
(between 5 and 8 usually is fine).
If you still have issues, please email a few picture samples to WebSupport@ChromaComp.com so
we may investigate the issue.
Edit
Image Detail Information
(Change caption, photographer name, etc.)
Q: Hi...
I was just at your workshop and I saw my photo on the gallery page
and i like it. I like it but I am wondering if you could help me to
change the caption under the picture?
A: You
can change the caption and other information by logging in, clicking
on the "Images" button, and then click on "Edit" next
to the photo.
Blurry
Images
Q: Today
I was looking at My Son's picture on the website's "on line
gallery". When I pulled his picture up it looks grainy and not
clear. I looked at several other pictures for different people and
their pictures were fine. Is there something we can do to clear his
picture up?
I
have noticed that when I use the disk that the photographer gave
me with his pictures and send the picture via email it is not clear.
Do you have any suggestions?
A: On
the CD you receive from your photographer... there should be several
folders with the same pictures in different sizes.
Take
a look on the disk and find the same picture's "file name" and
a file size of about 100 to 125 kb. The one on the web site now might
have ben a "thumbnail" used in the web gallery. There should
be the same file in a higher file size on the disk.
You
can upload a new image and delete the old one. On the Images Control
Page, you will see a button for "Replace" next to each photo.
Use this to overwrite the old image with the correct one.
Resume
Section
The
Resume section of our Web site allows you to upload your current resume
as a file and to build an online resume on our system that you can
print.
Resume
Upload
Uploading
your current resume is the easiest way to make your experiences available
to our clients.
Before
you upload your resume, please rename the document on your hard drive
(or save another copy on your hard drive with the new name). The best
way to name your resume document for our system is to use your Stage
Name or First and Last Name with no spaces, commas, apostrophes or
any other punctuation. For example, "JaneDoeResume.doc"
If
you try to upload a file with punctuation, you will encounter errors...
so if your resume filename looks like this --> "john doe's
resume.wps" please rename it "JohnDoeResume.wps"
Resume
Builder
We
highly recommend you use our resume builder application and start print
your resumes from our Web site, even replacing your document on your
hard drive with our online resume. It will be very easy for you to
keep your online resume up-to-date, while ensuring it is searchable
through our Web site and through various casting Web sites to which
we subscribe.
You
may create more than one resume if you have experiences you would target
for specific casting directors. (For example, you might build one standard
talent resume and another for behind the scenes crew positions if you've
had any.)
Your
Online Resume is a collection of Resume Sections, Resume Items and
Skill Sets.
Your "Special
Skills" are taken from your Talent Bio and are automatically updated
when you update your Bio.
The
Resume Builder lets you choose two ways of building your resume.
- First
Method: Enter all of your experiences at one time by "Adding
Resume Items." Then Add "Sections" to your resume
and choose "Section Items" from a drop-down menu on the
builder. This will also work for your second resume as all previously
entered items are available for other resumes.
- Second
Method: Add all of your ":Resume Sections" first and then
add "Section Items" to each section. This may be easier
if you already have a previously printed Resume document and would
like to enter it into the Resume Builder.
Either
way, the result will be the same. You will see on your Resume Builder
a "View Printable" button which will present you with a Web
Page formatted for printing your resume on the back of an 8x10 photograph
or on a piece of paper. You could also save the printable document
as an HTML document and reformat it in your word processing software
(such as Microsoft Word).
Audio
Upload
If you are
new to audio recording and editing, the first thing you need to know
is about
the types of audio files you can use on the Internet. The
most common types, and therefore the most available to our clients, are
Apple Quicktime (.qt or .mov), Windows Media (.wmv) and MPEG (.mpg).
Most software, however, use their own audio compression standard, so
the original files you create will more likely be Microsoft Wave (.wav)
files on the PC and (.aiff) files on the Macintosh.
You will
first record your audio with a suitable audio software program and
then convert
the file for use on the Web. If you already have
files on your computer and wish to convert them for use on the Web, please
skip ahead to "File Conversion and Upload."
First things
first. The Microphone. Do not use the microphone
that came with your computer. We're going to take our audio through
many steps to get it on the Web and you will find that you have greater
flexibility working with your file if the original is the best quality
recording, and that requires a quality microphone. For the best
results, search the web for "Professional Voice Recording Microphone"
and include the quotation marks when searching as the search engine will
give you matches first that include the exact words you used. You
can expect to pay between 50 and 200 dollars for a quality microphone. If
you are going to do voice work, you'll need it anyway.
There are
several utilities that let you record audio from your microphone...
you can
use Quicktime Pro, or advanced audio editing programs like Adobe
Audition or ProTools or you can use the "Sound Recorder" utility
included with windows.
Keep in
mind that when people listen to demo audio... they expect to hear 30
second clips
at most. Do not include an entire narration
or record an entire commercial where you only speak five seconds.
For demo
purposes, you can easily mimic radio commercials or television commercials...
just slightly change the name of the product so you don't
violate any copyright laws. Of course, if you have professional
samples of previous work, you are encouraged to upload them.
When you record:
Somewhere
in the preferences or settings of your software, you will find a way
to state
the properties of the recording. The settings
generally include "stereo or mono," "bit rate (KB/s or MB/s)" and "KHz." CD
quality audio is Stereo, 16 bits/sec and 44.1 KHz. You can use
these settings for capture if you have a very fast computer. You
will resample later, but the better the quality at the beginning the
better the quality at the end. (The glass half full interpretation
of "Garbage-In / Garbage-Out")
For older
computers, set the Audio options to Mono, 16 bits/sec and 22.1 KHz. This would be your best target output for the final sample. You
may find recommendations to move down to 8 bits/sec and/or 11 KHz....
but the final audio quality is not acceptable for our Web site. Our
clients tend to have high-end computer systems and quality speakers. File Conversion and Upload
You can
use a variety of toos to convert your audio for the Web.
If
you have prerecorded audio on CD you will need to "rip" the CD which
imports the actual audio files and converts them to MP3, WMV or MOV
format. You cannot select the files on a CD and upload them
(nor from a DVD) if the CD is designed to play on a standard CD player. If
you have data files on CD already in MP3 format, they are suitable
for use. The files your computer sees on an audio CD are reference
files, so anything named .ifo or .cda are not the actual media files
and cannot be uploaded.
We accept
.mp3, .wmv, .wma and .wav files of a certain type and also realaudio.
Audio
files need to be able to play easily on client computers,
which is the reason for our file size and file type conventions.
Two common
and free utilities for "ripping" audio are Apple iTunes
and Windows Media Player.
iTunes
Open iTunes
first and open your "Preferences" from the "Edit" menu.
Make note of the folder identified as your iTunes Music Folder as
this is where your files will be saved.
Click
on the "Advanced" tab
and then cilck on the "Importing" tab on the
"Advanced" screen. Change
the "Import Using" selector to "MP3 Encoder" and set quality
to "High". Our upload file size limit is 2.5 MB which
will be enough for about three minutes of MP3. We do recommend,
however, keeping your demo clips to 30 seconds to 1 minute in length
as that is what a client expects to hear and we have to be mindful
of how much time we expect them to wait for a file to download and
play.
Apply your changes and close the preferences
window.
Put your
CD in the CD drive. Let
iTunes recognize the CD and display the files.
Create
a new Playlist in iTunes for your audio demo by selecting "File" and "New
Playlist."
Drag the
files listed for your CD into the Playlist.
iTunes
will convert your audio to MP3 format and save them in the iTunes
music folder. Your files may be in a sub folder called "Untitled."
Double
click each of your audio files listed in your Playlist to open the
file properties. You should
add your name, the date recorded and any other information you wish. This
information will be stored in the Meta Space of the MP3 file so when
the file is opened by the client, your name and information will be
displayed.
iTunes
will rename the "Untitled" folder to match whatever is listed
as the "Artist Name" in the properties of the files.
Your MP3 files should now be perfect for uploading and available to
any client computer.
Windows Media Player
Open Windows
Media Player from your Start Menu click on the "Rip" tab.
Set your
import preferences by selecting "Options" from
the "Tools" menu
across
the
top of the player window.
Click
on the "Rip Music" tab of the "Options" window.
Your options
inlcude several flavors of Windows Media and also MP3. You
may wish to do some experimentation with your files and try both Windows
Media format and MP3 format to see what the difference in file size
and quality are. Is some cases, the Windows Media file will be
smaller and in others the MP3 will be... generally depending on the
complexity of the audio, including vocals, music or sound effects. A safe place to start and very likely your best solution, will be
to choose the first Windows Media Audio setting (uses standard compression).
Leave
the checkboxes unchecked so you can manually control the process
and ensure the audio can play for anyone.
Adjust
the Audio Quality slider to 128Kbps. If your file is
just slightly too large, you can try moving the Audio Quality slider
to 96Kbps but double check the output file for quality control.
Uploading Your Audio Files
Once you
have created your final render of your audio file, you can upload
it to the Web
site by logging in to the Talent Control Panel
and choose the "Audio" button. You will see a list
of any audio clips you already have uploaded and at the top of the
page you will see a link for "Add Audio Clip".
The required
fields appear first followed by optional description fields. The more fields you give information, including key words,
description, recording information, etc... the more findable the file
will be on our Talent Search Engine. We therefore encourage you
to take a few minutes to fill in the upload forms completely. Video
Upload
If you are
new to video capture and editing, the first thing you need to know
is about
the types of video files you can use on the Internet. The
most common types, and therefore the most available to our clients, are
Apple Quicktime (.qt or .mov), Windows Media (.wmv) and MPEG (.mpg).
Apple Quicktime. This is the industry standard for video professionals
and a player is included with every Web browser, so this is a safe format
for our Web site. Quicktime is available as a player for free and
included with iTunes, for both Mac and Windows. To edit and convert
Video, you will need to upgrade the Player to the PRO version and you
will see additional menu choices on the application. Visit Quicktime.Apple.com to
download the player for free. Once you install the player, open
the application and you will find an "Upgrade" choice under
the "Help"
menu. Quicktime does not Capture video... so you will need
to use another program to get the video into the computer. Most
applications on Windows will capture files as Microsoft AVI (.avi) and
most programs on the Mac will save video as Quicktime (.qt or .mov) and
then you can recompress your video and change the screen size and frame
rate from Quicktime Player Pro when you "Export" or "Save
As".
Windows Media
You probably
already have Windows Media Player installed on your computer, which
can play
video and music and can record music or audio files. The
Player does not capture Video or convert video. You need to visit
Microsoft.com and do a search for "Windows Media Encoder." Here
is a link, but because of the way Microsoft's web site works, we never
know when links change. TRY
HERE.
Once you
install the Windows Media Encoder, you can select your digital camera
as the
video source and record movies directly to .wmv format. You
can also use the Encoder to recompress other movie files you may already
have.
MPEG
MPEG stands
for "Motion Picture Experts Group" and the files are generally
named ".mpg" or ".mpeg" or ".mp4" which is just a different standard
than the Audio MP3 we all use on our iPods. The name is not a coincidence...
MP3 was created for audio on the way to MP4 by the same consortium.
MPEG movies
are played in all sorts of media players, including Quicktime Player
and Windows
Media Player. If you get any type of video editing
software, it will most likely have the ability to save your files as
(.mpg).
You can
get much smaller files with MPEG... however... the price is quality
and this
is the least reliable of the three choices because the
compression codecs are different on just about every piece of software
with different versions out there. We are not saying not to use
this format... but encouraging you to work with Quicktime or Windows
Media.
Most of
the digital cameras that record audio on the market record as MPEG. This is a very easy method for you to record your video and
copy it to the computer. However, we recommend that you re-convert
the MPEG file using Quicktime PRO or Windows Media Encoder. The
reason is that your camera may have a different standard of MPEG for
saving its files than are available in other software players. You
would hate to go through all this work just to find out the file did
not play correctly on the casting director's computer!
None of
these programs are meant for editing video, but they do allow you to
trim the beginning
and the end of the clip. Quicktime Pro
does have editing capabilities, but only basic manipulation.
If you have
a Mini-DV or DVD camera, you can use the "FireWire" connection
from the camera to the computer and should have instructions with the
camera's user guide for proper use.
To capture
video from a camera that does not have "FireWire"... you
need some hardware, some software... and obviously, a camera. You
should also consider getting an extra hard drive. External USB
2.0 hard drives are relatively affordable and for about a hundred dollars
you should be able to get a 100GB or more drive. Video will capture
better to a different drive than your system drive, and you will definitely
need the storage space.
The
easiest hardware solution is a USB to Video box like the Pinnacle 500-USB
or
the ProPix
EVE, either
of which
will cost between 50 and 100 dollars depending on which model and included
software you get.
Pinnacle
is owned by Avid and works with Pinnacle Studio. If you
have a DVD burner, Pinnacle Studio has a utility which will burn video
directly to DVD.
Video your
audition or demo scene with adequate lighting. If it
is going to be indoors, do it during the day, near but not directly in
front of a window and turn on every light in the room and bring in others
from another room. Your camera will adjust to compensate and there
is generally no such thing as too much light. Too little light
or light from only one direction will cause your camera to have problems
staying in focus and your image will either be too high contrast or grainy.
Connect
your camera to the USB/Video box, launch the software and select the
camera as
the Source device. You should see settings on your
software for adjusting the size of the image, the frames per second (fps)
and the data rate (MB/S) and audio settings.
When you
work with images, video or audio on the computer, it is always best
to get the
best quality file as possible. If you have a very
fast computer, you can capture the video at "full-motion / full-frame"
quality. That will be relatively 640x480 or 728x462 pixels at 30
fps.
Unless you
have a state-of-the-art computer system, don't expect to capture anything
longer the ten minutes at full quality... the audio
could drift and the video become jerky. It is best to "digitize"
several smaller clips than one big one. If your video is less than
ten minutes, you should be okay, but five minutes seems to be what a
normal computer can handle.
You then use Windows Media Encoder or QuickTime Pro to resize and resample
the video clip to the specifications for the Web site (see below).
If you have trouble or know that you have a slower computer... you will
do better to digitize your video at 320x240 pixels at 24 fps.
As for audio,
you will find settings for stereo/mono, bit rate and KHz. CD
quality audio is Stereo, 16 bits/sec and 44.1 KHz. You can use
these settings for capture if you have a very fast computer. You
will resample later, but the better the quality at the beginning the
better the quality at the end. (The glass half full interpretation
of "Garbage-In / Garbage-Out")
For average
computers, set the Audio options to Mono, 16 bits/sec and 22.1 KHz. This would be your best target output for the final sample. You
may find recommendations to move down to 8 bits/sec and/or 11 KHz....
but the final audio quality is not acceptable for our Web site. Our
clients tend to have high-end computer systems and the audio of a video
is as important if not more important than the image. (See "Gestalt" principles
of psychology for more information.)
Your final rendering settings, after capturing and editing... the file
you will upload to our Web site should be...
- 320 x 240 pixels
- 24 fps
- 512 KB/s up to 1.2 MB/s (data rate)
- Windows
Media (.wmv) or Quicktime (.mov) - be sure to add
the file extensions to your file names. People with Macs in particular
have problems on the Web because Mac OS does not require filename extensions
and everyone else does.
- If you use Quicktime... check your compression settings and use H.263
with Hinted Streaming.
For more information, please visit our affiliated web site, Artist-Spotlight.com.
Uploading Your Video Files
Once you
have created your final render of your video file, you can upload it
to the Web
site by logging in to the Talent Control Panel and
choose the "Videos" button. You will see a list of any
video clips you already have uploaded and at the top of the page you
will see a link for "Add Video Clip".
The required
fields appear first followed by optional description fields. The
more fields you give information, including key words, description, filming
information, producers, photographers, etc... the more findable the
file will be on our Talent Search Engine. We therefore encourage
you to take a few minutes to fill in the upload forms completely.
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